Contact

One person reads these. Not a queue, not a bot, not a ticket number.

Last updated 9 September 2026

Reach me

Email is better than phone for anything about your account, a payment or your data, because I can look it up properly and you get an answer in writing. I read everything and normally reply within two working days.

Registered office

CODECLOWNS TECHNOLOGIES LLP
House No-2431, Sector-23, Carterpuri, Palam Vihar, Gurgaon, Haryana 122017, India
LLPIN ACB-8094 · GSTIN 06AASFC8778K1ZI

What to include

For anything about a payment — a refund, an invoice, a charge you do not recognise — send me the invoice number from your receipt and write from the email address on your account. That is enough for me to find it immediately.

Complaints and data requests

The same email handles grievances, including anything about your personal data under India’s data protection law — see the privacy policy. There is no separate address, because a second inbox nobody watches would be worse than none.

A company you have never heard of

dwij is built by CODECLOWNS TECHNOLOGIES LLP, a limited liability partnership registered in India. It is a small operation, which is why you get a real phone number and a real address rather than a support portal.